Become a Knowledge Management Specialist at Equitable, contributing to a supportive and collaborative environment. This hybrid role focuses on training development and operational consistency. At Equitable, we're driven by purpose and committed to making a difference. As a Knowledge Management Specialist, you'll establish comprehensive training and documentation frameworks for the Individual Insurance team.
Your role will involve assessing skills, developing tailored training, and ensuring alignment with operational standards through data-driven analysis. Key Responsibilities:
- Conduct structured interviews and assessments to evaluate proficiency
- Identify knowledge gaps and documentation inconsistencies
- Develop individualized training plans aligned with role requirements
- Design and deliver blended learning solutions
- Measure training effectiveness through metrics and feedback Requirements:
- University degree in Adult Education or related field
- 5+ years in Learning & Development roles
- Experience in hybrid training environments
- Solid analytical skills for performance assessments
- Exceptional communication and collaboration abilities Bring your expertise to a role that emphasizes training excellence and operational success at Equitable.