Lead the IT support team for the Government of Yukon in Whitehorse. This full time role focuses on ticket triaging, hardware management, and supporting team success.
The Supervisor, IT Support will oversee daily operations within the IT department, triaging tickets in the Halo system and managing cellular devices. This position requires considerable experience in IT support and a background in supervisory roles, with a focus on project management. You'll also prioritize tasks effectively to adapt to ever-changing demands.
Key Responsibilities:
• Oversee and coordinate IT support team operations
• Manage ticket triaging and prioritize service requests
• Schedule on-site IT work to meet departmental needs
• Handle hardware management tasks and equipment allocation
• Ensure team members have necessary tools for success
Requirements:
• Significant experience in IT support roles
• Proven supervisory or team lead experience
• Familiarity with managing IT projects
• Strong communication and leadership abilities
• Ability to lift up to 50lbs and handle travel
Elevate your IT leadership skills and contribute to effective support services in Yukon.
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📌 IT Support Supervisor in Whitehorse
🏢 Government of Yukon
📍 Whitehorse