Elevate customer experiences as a Wine Associate at Vino Volo in YVR Airport. Deliver exceptional service and showcase your wine knowledge to delight every guest.
As a Wine Associate, you will charm customers through sophisticated service at the tasting bar and retail section. Your passion for wine and food pairing will allow you to engage guests, answer queries, and make personalized suggestions. This role emphasizes the importance of upselling while ensuring a memorable Vino Volo experience for every traveler.
Key Responsibilities:
• Greet and engage guests with excitement and warmth
• Guide customers through the wine and food offerings
• Upsell wine flights, glasses, and food pairings
• Accurately process payments and manage transactions
• Maintain cleanliness and organization of the work area
Requirements:
• High school diploma or equivalent; two-year degree preferred
• At least one year of experience in hospitality or as a server
• Enthusiasm for wine and a commitment to customer service
• Valid Serve Secure certification for alcohol handling
• Must be 19 years of age or older
Bring your wine expertise and customer-first attitude to create outstanding experiences at Vino Volo.
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