Become a key part of Southlake Health as a Preferred Accommodation Representative in Newmarket, ON. This hybrid role focuses on excellent customer service and patient accommodation support.
The Preferred Accommodation Representative is a crucial member of the patient care team at Southlake, dedicated to fulfilling patients’ accommodation requests. Candidates should have a background in sales or marketing, with at least two years of customer service experience. Responsibilities include managing documentation, negotiating financial transactions, and fostering positive patient relationships.
Key Responsibilities:
• Ensure patient accommodation requests are processed
• Communicate effectively about the accommodation program
• Maintain detailed records and documentation
• Negotiate financial transactions to meet patient needs
• Provide outstanding customer service at all times
Requirements:
• Post-secondary education, marketing/sales preferred
• Minimum 2 years in a customer service role
• Background in hospital or healthcare facilities
• Robust communication and problem-solving skills
• Willingness to work required shifts and meet physical demands
Embrace the opportunity to enhance patient experiences and streamline accommodation processes at Southlake Health in Newmarket.
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