The STAR Family Health Team (FHT) is seeking a Part time Medical Office Assistant to support our multidisciplinary team in providing high-quality, patient-centered care.

With a dynamic forward-thinking group of family physicians, nurse practitioners, nurses, mental health professionals, dietitians, pharmacists, and administrative staff, the STAR FHT is committed to providing comprehensive, team-oriented primary health care through two clinics in Stratford, and one clinic in Tavistock and Region (STAR).

As a valuable member of the team, the Medical Office Assistant provides support to the routine operations of the allied health team. This includes, but is not limited to:
Coordinating patient care such as scheduling/updating appointments
Handling patient inquiries and referrals
Consulting and working in collaboration with our clinicians and other community partners/resources
Data entry into the electronic medical records (EMR) system
Supporting clinicians with administrative tasks as it relates to patient care

What You Bring
Medical Office Administration certificate/diploma (a must)
Minimum 3 years experience working in a medical office or clinical setting
Ability to work with diverse communities with respect,



sensitivity, creativity, innovation, cultural understanding and non-judgement
Excellent interpersonal skills and experience working with a team
Well-developed communication skills, both written and verbal, including phone and email etiquette
Ability to work independently with minimal supervision
Strong verbal and written communication skills
Comfort working with electronic medical records (EMRs)—experience with PS Suite is an asset
Aptitude with new technologies for the purpose of scheduling (ie. Zoom, OceanMD)
Robust organizational and multitasking skills
Understanding and commitment to ensuring patient confidentiality and discretion at all times

This is a permanent part time position 2 days per week. The successful candidate will be required to undergo a criminal background check.

Qualified and interested candidates are invited to submit a detailed resume. While we thank all applicants, only those under consideration will be contacted.

Job Types: Part-time, Permanent

Pay: $19.50-$21.50 per hour

Benefits:
Paid time off

Work Location: In person

📌 Medical Office Assistant Stratford
🏢 STAR Family Health Team
📍 Stratford