Become a vital part of Brookfield Residential as a Customer Care Coordinator located in Edmonton. You'll oversee service inquiries, ensuring timely responses while enhancing homeowner experiences.
This role focuses on administrative coordination under the Customer Care Manager's direction. Key responsibilities include managing service-related duties, addressing homeowner inquiries, and ensuring timely completion of service tickets. Your solid communication skills and customer-centric approach will be essential for success in daily interactions with customers and service teams.
Key Responsibilities:
• Act as a central information point within service teams
• Monitor and report on Customer Service Work Orders
• Prioritize workloads with trades, suppliers,



and customers
• Facilitate communications between customers and technicians
• Ensure timely follow-up on incoming service inquiries
Requirements:
• 3 Years in a service administrative role
• Proficient computer skills
• Strong communication abilities, verbal and written
• Customer service orientation
• Construction knowledge is a plus
Enhance customer satisfaction and support service efficiency as a Customer Care Coordinator at Brookfield Residential.
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📌 Customer Care Coordinator in Edmonton
🏢 Brookfield
📍 Edmonton