Front Desk Agent – Days Inn Chetwynd

Days Inn Chetwynd is seeking a friendly and reliable Front Desk Agent to be the first point of contact for our guests and deliver an exceptional check-in experience.

Responsibilities
Greet and check in/check out guests in a skilled and welcoming manner
Process reservations, cancellations, and modifications accurately using the hotel property management system
Handle guest inquiries, requests, and complaints promptly and professionally, handle laundry and breakfast area.
Process payments, reconcile daily transactions, and balance cash floats
Communicate effectively with housekeeping teams regarding room status and guest needs, check guest rooms.
Provide guests with information about hotel amenities, local attractions, and services
Complete night audit procedures as required
Follow all hotel policies, security procedures, and brand standards
Other duties as assigned

Requirements
Previous front desk, customer service, or hospitality experience preferred; training provided
Proficiency with computers and ability to learn property management software




Strong attention to detail and problem-solving skills
Must be legally entitled to work in Canada

Availability

This position is available as full-time depending on the hotel needs. Shifts are scheduled across all 7 days of the week (Monday–Sunday), including mornings, evenings, nights ,weekends, and holidays, on a rotating basis based on hotel occupancy. Candidates must be available to work versatile shifts, as scheduling needs will vary week to week and will be communicated in advance via the schedule.

Job Type: Part time / Full-time
Pay: $18.25–$22.00/hour depending on experience
Schedule: Rotating shifts — availability required across all days of the week (Monday to Sunday)
Work Location: In person — Days Inn Chetwynd

Days Inn Chetwynd is an equal opportunity employer. We welcome applications from all qualified candidates regardless of race, religion, gender, age, disability, or other protected grounds.

Work Location: In person

Pay: $18.25-$22.00 per hour

Work Location: In person

📌 Front Desk Agent Chetwynd
🏢 Days Inn by Wyndham Chetwynd
📍 Chetwynd