Drive operational excellence at Cethos as the Head of Operations in Calgary. Oversee project delivery, build a energetic team, and enhance quality across our service lines.

As our first dedicated operations leader, you will partner with founders to manage end-to-end project delivery. This role involves overseeing linguistic validation, cognitive debriefing, and certified translation while driving efficiency for global clinical trials. You will lead a growing operations team, ensuring quality, timely delivery, and financial performance.

Key Responsibilities:



• Own delivery across all multi-language project service lines • Lead and develop project managers and coordinators • Track key performance metrics and client satisfaction • Manage workflows in our project portal and automate tasks • Ensure quality compliance with ISPOR and ISO 17100 standards

Requirements: • 5+ years operations experience in language services or CRO • Proven leadership in team environments, Canadian or international • Familiarity with translation production workflows • Strong communication skills, working on-site required • Legal authorization to work in Canada

Shape Cethos’ operations and ensure impactful deliveries for clinical trials.

📌 Lead Operations at Cethos in Calgary (Winnipeg)
🏢 Cethos Translation Services
📍 Winnipeg