Kinaxis is seeking a Premier Support Manager (PSM) to join our team in Canada. You will be the main point of contact for strategic enterprise customer support and drive health checks, risk reviews, and proactive service management to ensure exceptional customer outcomes.
You will collaborate with cross-functional teams to understand customer environments, monitor performance, and translate insights into actions that improve service delivery and customer satisfaction.
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📌 Remote Premier Support Lead – Enterprise SaaS (Quebec City)
🏢 Kinaxis
📍 Quebec City
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