Drive seamless operations across global Partner Operations at Pursuit as a Global Partner Operations Support Manager. This critical role supports B2B reservations, training, and client relationships across diverse teams.
As a pivotal connection across Lodging, Inside Sales, and Attractions & Transportation, you will ensure consistent standards and support within the global Partner Operations framework. You'll effectively manage KPIs, identify trends, and provide vital resources to team managers while advocating for their needs. Your strong understanding of the travel trade landscape and hands-on operations experience will be essential to excel.
Key Responsibilities:
• Operate as a global connector across Partner Operations
• Set and monitor KPIs for Travel Trade Reservations
• Own in-house hiring and training for consistency
• Maintain relationships with key travel trade partners
• Design quality control processes for operational consistency
Requirements:
• 3+ years in hospitality operations or reservations
• Solid knowledge of global travel trade
• Experience in managing or mentoring teams
• Proficiency in reservations systems like Inntopia
• Exceptional relationship management skills
Be the driving force behind operational excellence and team accountability at Pursuit.
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📌 Global Operations Support Manager at Pursuit (Alberta)
🏢 Glacier Park Collection
📍 Alberta
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