Canada Life is seeking a Director, Business Delivery to lead a national team driving process management, knowledge management and operational excellence across Canada Operations. The role reports to the Vice-President, Shared Services and focuses on governance, measurement and scalable workflows.
The successful candidate will guide automation initiatives, AI-enabled knowledge strategies and risk-aware improvements while maintaining robust service delivery.
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📌 Director, Process Excellence & Business Delivery (Ontario)
🏢 Canada Life
📍 Ontario
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