Join Roots as a Team Lead and drive exceptional customer experiences while motivating your retail team. This role emphasizes leadership in a vibrant store workplace focused on sustainability. As a Team Lead at Roots, you'll be pivotal in connecting leadership with sales associates in an exciting retail apparel setting.
Reporting to the Store Manager, you will support management functions and promote excellent customer service standards. Leverage your luxury retail experience and passion for fashion to inspire others and foster a culture of excellence. Key Responsibilities:
Assist in operational functions of the store
Lead and motivate sales associates towards goals
Model exceptional selling and service behaviors
Conduct onboarding and training for new associates
Resolve customer service issues promptly Requirements:
1+ years of retail apparel experience
Proven leadership skills with a sales team
Robust organization and problem-solving abilities
Availability for diverse shifts including weekends
Experience with POS and banking procedures Shape the future of Roots with your leadership and commitment to customer satisfaction.
📌 Team Lead For Retail Excellence Guelph
🏢 Roots
📍 Guelph
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