Elevate client relationships and drive growth as Vice President of Client Success with People Corporation. This hybrid position in Mississauga, Toronto, or Winnipeg focuses on enhancing client experience and retention.

People Corporation is expanding and looking for a Vice President of Client Success. This role requires a solid leader to develop enterprise-wide strategies that foster client satisfaction and drive retention. As a key contributor, you will build executive-level relationships, enhance technological tools, and support service excellence to deliver exceptional client value.

Key Responsibilities:
• Develop client success strategies to boost satisfaction and retention
• Build executive relationships with key clients and partners
• Identify expansion opportunities for new services and products




• Serve as the escalation point for complex client issues
• Champion continuous improvement in client experience across the organization

Requirements:
• 15+ years in Benefits Administration or Client Success
• Proven success with complex client portfolios
• Strong relationship-building and strategic thinking skills
• Experience using data to enhance service delivery
• Ability to influence and collaborate across teams

Lead the charge in client success, leveraging your expertise to enhance business outcomes at People Corporation.
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📌 Vice President Client Success Hybrid Role (Ontario)
🏢 Coughlin & Associates
📍 Ontario