Compensation & Role Details:

Expected Salary Range: The expected base salary range for this role is between $125,000 - $135,000 CAD, depending on experience and qualifications

Role Type: New role

AI Disclosure: AI may be used during the hiring process.

Manager, Cloud Operations

Job Responsibilities

Determine requirements for secure, reliable, cost-effective, and performant cloud environments for CORA Legal Group cloud products

Manage production deployment of CORA Legal Group cloud applications and services

Prioritize tasks and set direction for Cloud Operations team members

Collaborate with R&D; management at BEC and RBRO to build monitoring and alerting platforms using mutually determined KPIs

Ensure that cloud systems are backed up, highly available, documented, and secure

Gather baseline performance information and establish related alerting mechanisms

Working with R&D; management at BEC and RBRO, establish chains of custody and reporting/handoff procedures for bugs and incidents

Work with CORA Legal Group leadership to maintain existing SOC2 certifications and ensure that SOC2 requirements are continually met

Establish cloud security procedures; perform routine risk assessments and supervise periodic penetration testing

Proactively create and test remediation plans for anticipated issues

Find ways to continuously streamline and strengthen processes and capabilities using appropriate AI tools

Continually communicate status and promptly elevate issues to the appropriate team and department leaders

Act as advocate for Cloud Operations staff by identifying opportunities for future growth, recommending promotions, etc.

Build a culture of continuous growth and improvement within the Cloud Operations organization





Required Skills A track record of success in management of cloud architectures, including Azure and AWS

Significant experience in managing a team to oversee production cloud environments; strong team-building skills

Experience in designing, implementing, and maintaining CI/CD pipelines

Hands-on expertise in technology infrastructure including networking, compute, storage, and virtualization/containerization technologies

Excellent understanding of the architectural principles of cloud-based platforms (SaaS, PaaS, and IaaS)

Significant experiencing building and maintaining cloud infrastructure with IaC tools such as Terraform and Cloud Formation

Demonstrated experience with AI technologies, including usage of AI tools to generate and maintain CI/CD pipelines and enhance reporting/monitoring capabilities

Solid understanding of common software and application vulnerabilities, along with the ability and judgment to make quick decisions when necessary to mitigate risk and impact

Expertise in automating infrastructure, configuration and deployments

Significant experience with Application Performance Monitoring platforms such as New Relic or Datadog

Knowledge of a modern programming or scripting language (Python, Go, C#, Ruby, PowerShell, etc.)

Keen interest in DevOps methods and technologies (Docker, Kubernetes, Ansible, Git, Puppet, Chef, Jenkins, etc.)





Excellent verbal and written communication skills

Very strong time management and analytical skills A positive, diplomatic, and qualified demeanor; high emotional intelligence

Preferred Skills

Significant experience with SOC2 and similar certifications or regulatory requirements, such as ISO 27001 and/or GDPR

Experience with compliance platform such as Druva, Vanta, or Secureframe

Business Unit

RBRO

Scheduled Weekly Hours

37.5

Number of Openings Available

1

Worker Type

Regular

More About Jonas Software

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P;/TSX 60 Index.

Originaly posted on Himalayas

📌 Manager, Cloud Operations (Winnipeg)
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