Lead the charge at Fatigue Science as the Director of Implementation, driving customer satisfaction through effective change management. This position offers a hybrid work environment and focuses on enhancing technology adoption across industries.

Reporting directly to the CEO, you will influence customer engagement strategies and lead a high-performing implementation team. Your expertise will help global clients integrate the Readi platform effectively, aligning their operations with best practices in fatigue management. Proven customer-facing abilities and strategic thinking will be essential for success.

Key Responsibilities:
• Develop and enhance implementation methodologies and tools
• Assist in pre-sales activities and define service pricing




• Oversee planning of implementation deliverables and objectives
• Analyze and report on implementation status for all customers
• Cultivate relationships with executive stakeholders

Requirements:
• Bachelor’s Degree in a relevant field
• PMP certification or relevant project management experience
• Proven track record with organizational change management
• Experience in skilled services environments
• Strong analytical and customer relationship skills

Drive change and improve customer experiences while embracing data-driven strategies at Fatigue Science.
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📌 Director of Implementation at Fatigue Science (British Columbia)
🏢 randstad canada
📍 British Columbia