Elevate your career with TD Securities as a Senior Business Systems Analyst in Toronto. Engage stakeholders and drive CRM modernization while supporting data and AI initiatives in this hybrid role.

This position requires deep collaboration with business leaders, developers, and data teams to enhance CRM efforts and improve workflow efficiency. You will translate complex business needs into clear action items while developing user stories and analyzing CRM processes. Join a dynamic team dedicated to creative technology solutions.

Key Responsibilities:
• Partner with stakeholders to identify CRM improvement opportunities
• Document and manage functional requirements for CRM initiatives
• Develop user stories, process flows, and acceptance criteria




• Analyze data and workflows for automation possibilities
• Coordinate testing activities and defect management

Requirements:
• 7+ years in Business Systems Analysis or Product Management
• Proven experience in enterprise application delivery
• Strong SQL skills for data analysis
• Experience with Agile/Scrum methodologies
• Familiarity with CRM platforms like Salesforce

Bring your analytical skills and expertise in CRM solutions to drive impactful change at TD Securities.
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📌 Senior Business Systems Analyst at TD (Ontario)
🏢 TD
📍 Ontario