Description
At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with solid presences in both the UK and U.S., and a growing international footprint.

Department: Retail

Employment Type: Permanent - Full Time

Location: Kildare Village

Compensation: €43,000 - €470,000 / year

Description
At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S., and a growing international footprint.

Our award-winning products and treatments blend nature’s finest botanicals with advanced scientific innovation, delivering high-touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.

As an Assistant Business Manager , you will play a key role in supporting the Business Manager to drive commercial success, lead the team, and deliver exceptional client experiences. Acting as a role model in-store, you will combine strong sales performance with coaching, operational excellence, and a passion for the ELEMIS brand.

What You Will Do
Support business performance

Partner with the Business Manager to drive sales, treatments, and overall store performance

Support the delivery of KPIs including sales targets, ATV, and client retention

Analyse performance trends and contribute ideas to maximise opportunities for growth

Lead by example through strong personal sales and client engagement

Lead and develop the team

Support in coaching and motivating the team to deliver exceptional service and results

Carry out regular in-store coaching to elevate selling skills and product knowledge

Assist with 1:1s, feedback conversations, and development plans





Help foster a positive, inclusive, and high-performing team culture

Step up to lead the team in the Business Manager's absence

Deliver Exceptional Client And Treatment Experiences

Provide personalised consultations and skincare advice

Support the team to deliver best-in-class treatment experiences aligned to luxury standards

Champion a seamless client journey from consultation through to follow-up

Build loyal client relationships through strong clienteling and repeat engagement

Build client and partner relationships

Support the execution of in-store events and brand activations

Strengthen relationships with Flagship stakeholders and colleagues

Act as a brand ambassador, representing ELEMIS with professionalism and passion

Contribute to initiatives that grow the client base and enhance brand visibility

Drive store and operational excellence

Maintain exceptional standards of merchandising, hygiene, and presentation

Support stock management, stock takes, and accurate product handling

Ensure compliance with brand standards and Flagship Partner expectations

Assist in rota planning and day-to-day operational organisation

Work sustainably and responsibly

Support the delivery of ELEMIS sustainability commitments in daily operations

Encourage mindful practices that reduce waste and environmental impact

Who You Are

Experienced in a client-focused environment, target driven environment

A strong seller with a passion for delivering results

Emerging leader with the confidence to coach and support others





Commercially aware with an understanding of KPIs and performance drivers

Skilled at building meaningful client relationships

A confident communicator with excellent interpersonal skills

Well-organised with the ability to balance priorities in a fast-paced environment

A collaborative team player who values inclusivity and diverse perspectives

What We Offer

Generous staff discount on ELEMIS products and spa treatments, plus L'OCCITANE Group brands

Enhanced parental leave policies

Income Protection and Life Assurance

27 days holiday plus your birthday off

Company pension scheme

Employee Assistance Programme

Cycle to Work Scheme, Season Ticket Loan, and service awards

Structured training in product knowledge, consultation skills, and leadership development

Ongoing career progression opportunities

A supportive, inclusive environment where you can grow and succeed

The opportunity to develop your leadership capability and make a visible impact

Our People Commitments
Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

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📌 Assistant Business Manager (Alberta)
🏢 Elemis
📍 Alberta