Trilogy is seeking an experienced Senior Customer Success Manager to own the renewals process for high-value enterprise accounts. You will be the primary contact for renewal negotiations, focusing on retaining revenue and minimizing churn.
Work in a rapid-moving, AI-powered environment where you define renewals playbooks and guide conversations with senior buyers to secure multi-year contracts and long-term partnerships.
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📌 Enterprise Renewals Lead — AI-Driven CSM High-Value (Alberta)
🏢 Crossover
📍 Alberta
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