A leading survey platform company located in Ottawa is seeking a Senior Data Analyst to shape customer experience and success. The ideal candidate will lead forecast reporting, design scalable reporting tools, and analyze complex data to inform decision-making. With 5+ years of experience in Customer Success within a SaaS setting, proficiency in Salesforce and BI tools is required.
The position offers a hybrid work model with one day in-office per week, encouraging a team-oriented team setting.