Elevate patient experience at LASIK MD as a Patient Engagement & Retention Specialist in a hybrid role based in Downtown Toronto. Engage with patients through personalized consultations to ensure their vision care journey is smooth and informative.At LASIK MD, you will play an essential role in communicating treatment options and managing queries to provide clarity and satisfaction. Your customer service expertise will help in building trust with patients, and your proficiency with technology will aid in effective information management throughout their journey.Key Responsibilities:
Present treatment options through meetings
Offer accurate surgery and pricing information
Respond to and resolve patient inquiries promptly
Build robust rapport through personalized consultations
Utilize EMR and tracking systems for patient managementRequirements:
Passion for customer engagement in the medical field
Background in customer service or related areas
Experience as an

📌 Patient Engagement & Retention Specialist Position Toronto (Canada)
🏢 Vision Canada
📍 Canada