We are looking for energetic and driven individuals to join our team as a Valet Lead/Supervisor. As a valued team member, you will have the chance to work in a fast-paced and exciting environment, providing outstanding service to our clients and guests. We have a high-profile clientele and provide valet services at many upscale locations and events
Who you are: Customer service-oriented and enjoys interacting with people
Excellent communication and interpersonal skills and impeccable personal presentation
Able to multitask and pay close attention to detail
Hold yourself and others accountable
Flexible and able to work a variety of shifts, including evenings, weekends, and holidays
Key Responsibilities: Supervisory responsibilities Train and develop valet drivers to meet site expectations
Hold drivers accountable
Coordinate with all stakeholders including guests, clients, and employees
Revenue management
Tips management
Coordinate with Headoffice
Valet Responsibilities Greet guests by opening their door as they arrive
Park guests’ vehicles safely in designated parking spots
Provide exceptional customer service and assistance with luggage and other needs
Maintain cleanliness and organization of the valet bay at all times
Communicate effectively with clients, guests, and other team members
Follow all company policies and procedures regarding driving, safety, and customer service
Qualifications Valid G driver’s license and clean driving record
Prior lead or management experience overseeing a team in the hospitality industry
1-2 years of customer service experience, preferably in a fast-paced environment
Able to work flexible hours, including evenings, weekends, and holidays
Excellent communication and interpersonal skills
Ability to lift up to 50 lbs
Assets: Post-secondary education in hospitality or related field
Ability to speak additional languages
Compensation: $20+/Hourly – Varies between locations.
Opportunity to work with a dynamic and exciting team
Flexible scheduling and potential for growth within the company
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📌 Valet Lead / Supervisor (Ontario)
🏢 Gatsby Valet
📍 Ontario
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