Become a Care Concierge at Shoppers Drug Mart, delivering quality health, beauty, and convenience services while focusing on patient satisfaction. Support pharmacy clinics and enhance customer experiences every day.

As a key member of the pharmacy team, you'll ensure a seamless integration of pharmacy care clinic services. Your role involves welcoming patients, managing appointments, and actively promoting the PC Health app. Expect to deliver outstanding customer service while guiding patients through their healthcare journey at our local store.

Key Responsibilities:
• Welcome and check-in patients for their pharmacy appointments
• Manage patient intake and verify health card details
• Facilitate the use of the PC Health app with patients




• Ensure accurate patient records and appointment bookings
• Assist with paperwork for pharmacists and patients

Requirements:
• Experience in retail pharmacy or medical clinic care
• Excellent customer service and communication skills
• High standards of patient confidentiality
• Robust problem-solving and decision-making abilities
• Proficient in Microsoft Outlook and adaptable

Embrace the opportunity to make a significant difference in patient care and support the local community.
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📌 Shoppers Drug Mart Care Concierge Role (Nova Scotia)
🏢 Shoppers Drug Mart
📍 Nova Scotia