Elevate your career at Roots as a Team Lead Retail. This role focuses on customer experience, leadership, and driving sales in a retail environment.

As a Team Lead, you will connect the leadership team with sales associates, reporting directly to the Store Manager. Your role includes motivating the team to achieve goals while fostering a positive shopping environment. Leading by example, you'll ensure exceptional customer service and assist in operational duties during management absences.

Key Responsibilities:
• Lead a sales team and boost performance
• Manage POS systems and daily banking tasks
• Support new associate onboarding and training
• Resolve customer service issues promptly
• Perform opening and closing store procedures

Requirements:
• 1+ years' experience in retail apparel required
• Proven leadership skills in a sales environment
• Robust organizational and problem-solving skills
• Passion for customer experience excellence
• Flexible availability for varied schedules

Bring your retail passion and leadership to Roots and make a difference in customers' lives.
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📌 Team Lead Retail at Roots (Quebec City)
🏢 Roots
📍 Quebec City