Make an impact in customer service as a Hybrid Customer Contact Representative at ICBC in Victoria, British Columbia. Provide exceptional support for driver licensing and road safety inquiries with professional empathy.

ICBC is seeking a Customer Contact Representative II for a permanent part-time position. This role demands a minimum of 2 years of customer service experience, particularly in a call center workplace. You will handle inquiries while thriving in a fast-paced and collaborative contact center. Join our dedicated team focused on serving British Columbians.

Key Responsibilities:
• Respond to customer inquiries with professionalism
• Provide accurate information on driver licensing issues




• Support road safety initiatives through customer education
• Deliver exceptional service in a team-oriented environment

Requirements:
• At least 2 years of customer service experience
• Strong call center background preferred
• Excellent communication and analytical skills
• Ability to manage inquiries in a busy environment
• Willingness to sit for extended periods

Embrace the opportunity to enhance your customer service skills with ICBC while supporting the community in Victoria.
#J-18808-Ljbffr

📌 Hybrid Customer Service Rep at ICBC (British Columbia)
🏢 ICBC (Insurance Corporation of British Columbia)
📍 British Columbia