Become a key player at Long View as a Network Operations Centre Analyst in our Calgary office. Your role will focus on monitoring critical IT environments and handling incidents efficiently.
We are seeking a driven and self-motivated skilled to ensure operational uptime and support incident management. You'll engage with monitoring tools like SolarWinds, respond to ticketing issues, and conduct threat analysis to mitigate risks. Join a supportive team that values collaboration and innovation while working onsite in shifts throughout the week.
Key Responsibilities: • Respond to infrastructure and network incidents promptly • Monitor security events using SIEM platforms • Conduct real-time threat analysis and triage situations • Manage server backups and infrastructure changes • Train and mentor team members on incident response
Requirements: • 2+ years managing multi-tenant infrastructure tools • Experience with IT service management tools • Familiarity with ITIL framework and incident management • Security+ or ISC2 certification preferred • Proven problem-solving and troubleshooting skills
Utilize your skills in incident management and security at Long View, a culture focused on innovation and teamwork.