What this job involves: JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space, drive process improvements and manage complex relocations while providing financial oversight to this area.

What this job involves: JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space, drive process improvements and manage complex relocations while providing financial oversight to this area. You will provide a /"boots on the ground/" perspective to the the facilities management team and client for all move activities, and ensures quality service delivery and acts as an effective /"change agent/". This role requires being on-site at the client's office (downtown) 5 days/week. What your day-to-day will look like: Occupancy Planning &

• Strategy - Analyze client portfolio and identify space optimization opportunities - Develop and implement occupancy strategies with CRE Leadership - Track headcount projections (1-3 year horizon) and forecast supply/capacity - Create Migration and Stack Plans; develop Regional Occupancy Plan of Record - Manage space allocation per master plans for relocations, remodeling, and rental space moves - Conduct Site Audit Data reviews (seat assignments, occupancy, vacancy)



with Facilities Management - Apply and educate stakeholders on space policies, standards, and protocols Move Management &

• Project Administration - Manage project staffing, scheduling, scope, and budgets; handle change orders proactively - Review and approve timesheets, invoices, and project reports for client submission - Facilitate project kick-offs with internal staff and stakeholders - Participate in quarterly budget reviews; maintain revenue status across multiple projects - Develop quality plans for each account; monitor service delivery results - Complete all internal project close-out activities and documentation Relocation Execution - Manage all relocation activities: planning, scheduling, implementation, and post-move support - Ensure OP Playbook and RPM operations manual are current and followed - Prepare RFPs and manage vendor procurement (technology, telephony, furniture, etc.) - Evaluate vendor compliance with performance standards - Manage furniture plans, budgets, installation, and quality control through punch lists - Oversee CAFM system data input to maintain accurate occupancy information - Coordinate work orders, small projects, furniture reconfigurations, and space enhancements - Provide on-site move support: signage, directions, issue resolution Client &

• Stakeholder Management - Serve as primary client relationship manager; represent JLL at leadership level - Manage expectations,



provide constructive feedback, and identify improvement opportunities - Establish regular communication channels with clients, partners, and internal teams - Coordinate seamless transitions and facilitate clear communication across OP, RPM, and Facilities teams Technical &

• Space Management - Work with platform support to maintain CAD/CAFM drawings and CAFM database with required detail - Coordinate updates to record drawings as spaces are remodeled - Track and report floor occupancy by department for cost allocation - Support design of productive workspaces aligned with organizational objectives - Manage asset divestment when buildings are sold or vacated Required Qualifications: Experience:

- 6+ years in occupancy planning, facility, project, or construction management in Corporate Real Estate - Background in occupancy planning, project management, construction, architecture, or strategy planning preferred Technical Skills:
- Proficient in CAD/CAFM technology with move management module and/or facilities management systems - Robust Microsoft Excel, Project, and Office Suite skills - Working knowledge of architectural drawings, furniture planning, and space planning concepts - Understanding of RFP/RFQ documents, contracts, and proposal terminology Other Requirements:
- 5 days on-site per week required - Flexibility with work hours and travel as needed - Ability to drive to client sites within region - Must work outside normal business hours when required - Physical ability to walk distances, stand extended periods, stoop, kneel, crouch, crawl - Ability to lift/carry 25 lbs regularly; occasionally lift/move 10-50 lbs - May occasionally work in outside weather conditions

📌 Occupancy Planning & Move Manager (Calgary)
🏢 JLL
📍 Calgary