Overview Languages English
Education Secondary (high) school graduation certificate
Experience 1 year to less than 2 years
On site Work must be completed at the physical location. There is no option to work remotely.
Work setting Retail/wholesale establishment/distribution centre
Responsibilities Tasks
Answer written and oral inquiries
Co-ordinate special publicity events and promotions
Gather, research and prepare communications material
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.




Perform general office duties
Receive and log complaints
Explain procedures, risks and advantages to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Additional information Security and safety Criminal record check
Transportation/travel information Public transportation is available
Work conditions and physical capabilities Attention to detail
Fast-paced environment
Bending, crouching, kneeling
Repetitive tasks

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📌 customer service agent (Ontario)
🏢 Price Group
📍 Ontario