Elevate your career with PBS Systems as an Accounting Customer Service Analyst in Calgary. This full-time role focuses on software support, customer training, and travel across North America.
PBS Systems seeks an organized skilled for its Client Services team. As an Accounting Customer Service Analyst, you’ll deliver top-notch training and support for clients using the accounting module of our software. Expectations include providing customer assistance via phone, email, and on-site visits approximately one week per month for comprehensive support and training.
Key Responsibilities:
• Provide exceptional customer support via phone and email
• Conduct on-site training for clients as needed
• Keep customers updated on incident resolutions
• Build relationships through solid communication and empathy
• Collaborate with teams on software installations
Requirements:
• Basic accounting fundamentals knowledge
• High school diploma; accounting certification preferred
• Customer service or technical support experience
• Proficient in Microsoft Office, especially Excel
• Valid driver's license and passport required
Bring your expertise in accounting software training and customer service to PBS Systems and make an impact.
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📌 Accounting Customer Service Analyst at PBS (Alberta)
🏢 PBS Systems
📍 Alberta
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