Transform technical knowledge into customer outcomes as a Senior Technical Success Enablement Manager at Coveo. Collaborate with leadership and experts to create impactful learning experiences for the Coveo Platform. In this pivotal role, you will own the enablement strategy and roadmap, addressing capability gaps and defining learning paths for Technical Success teams.

Partnering with Product and technical experts, you will simplify complex tech challenges, enhancing customer readiness and overall value realization. Key Responsibilities:
Own Technical Success enablement strategy and roadmap
Create scalable onboarding and continuous learning journeys
Translate technical content into role-specific learning experiences




Strengthen practitioners’ skills in diagnosing customer situations
Develop customer-facing capabilities such as storytelling and influencing Requirements:
5+ years in enablement or related technical customer-facing roles
Experience building enablement programs for specialized audiences
Solid understanding of software architecture and APIs
Excellent facilitation and communication skills
Previous experience with the Coveo Platform is a plus This role requires technical acumen and the ability to build learning that drives measurable behavior change.

📌 Coveo Senior Technical Success Manager Toronto
🏢 Coveo Solutions
📍 Toronto