Elevate your customer service career with TD Canada Trust as a Personal Banking Associate in Edmonton. Connect with clients to meet their financial needs and provide guidance.
This full time role requires a dynamic individual who enjoys building relationships while assisting customers with banking queries. As a Personal Banking Associate, you will engage customers in service transactions, address digital banking questions, and facilitate connections to appropriate team members or solutions. Strong communication skills and a customer-focused attitude are critical for success in this role.
Key Responsibilities:
• Engage customers with tailored advice and service transactions
• Educate clients on mobile and online banking solutions
• Guide customers to the right department for specific needs
• Support frontline staff with cash and non-cash transactions
• Recommend operational improvements to enhance customer experience
Requirements:
• High School diploma and 1+ years of banking experience
• Proficiency with MS Office and banking software
• Strong communication and organizational skills
• Ability to work independently in a fast-paced environment
• Investment Funds Canada (IFC) certification within 90 days
Become a trusted advisor in the financial sector by leveraging your skills and enhancing the customer experience at TD Canada Trust.
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📌 Edmonton Personal Banking Associate Role (Alberta)
🏢 TD Bank Group
📍 Alberta
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