Become the Onsite Program Manager with our client, collaborating closely with site management to enhance operational excellence. Leverage your problem-solving skills to address client needs effectively. In this pivotal role, you will serve as a liaison between Manpower, the customer, and Field Operations.
With a focus on continuous process improvement, you'll engage in activities that facilitate contract compliance and fulfill service-level agreements. Your leadership will guide a dedicated team, ensuring they meet client expectations while driving quality and satisfaction. Key Responsibilities:
- Coordinate and develop operational support activities
- Provide process improvement recommendations consistently
- Act as escalation point for customer concerns
- Monitor audit compliance and contract adherence
- Deliver timely reports on program performance Requirements:
- Bachelor's degree or equivalent experience
- 5 years in operations or sales roles
- Staffing industry experience preferred
- Expertise in call center management is a plus
- Exceptional communication and negotiation skills Drive customer satisfaction and enhance operational efficiency as an Onsite Program Manager.
📌 Onsite Program Manager Role (Bridgewater)
🏢 Manpower
📍 Bridgewater
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