The role is to provide value added administration/operational support to MIRPs / MMS / Builder Managers/AMS Nationally in the day-to-day management of the Career Sales Force Team, proactively creating capacity by adapting effective workflow systems & processes in a self-managed environment.
Candidate must be bilingual**
What will you do?
Proactive in keeping current with RBC policies and procedures and practices good operational risk mitigation routines during the daily execution of duties
Supports National Managers on all On-boarding, LOA’s and Terminations of MS / FPIRP/AMS (including in-take forms/on-boarding checklists)
Completes and submits CB Access requests & delegated Workday Tasks/Activities for LOAs/Terminations/New Hires
Assist and coordinate all letters- appointment/departure notification for Managers
Adheres to privacy requirements, privacy principles and practices to protect client and employee privacy
Keeps up to date on all compliance related requirements.
Provides support to Managers (MIRP / MMS) to enhance operational soundness
Processes payroll one pay adjustments
Submits SECAF exception to grid approvals through CB Access for review by centralized Field Operations Support team
Completes and submits CB Access requests & delegated Workday Tasks
Co-ordinates the recovery of equipment from terminating and LTD employees with the NOTL team
Review My HR and CSF Operations Connect Site on a regular basis for updates
What do you need to succeed? Must-have:
Strong organizational skills.
Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
Strong written and oral skills ,ability to multitask.
Aptitude for working under tight deadlines, high volumes and quick decision making .
High level of initiative and motivation .
Technology self-sufficient
Nice to have
Working knowledge of Career Sales Force
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a energetic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software
Additional Job Details Address
1 PLACE VILLE MARIE:MONTRÉAL
City
Montréal
Country
Canada
Work hours/week
37.5
Employment Type
Full time
Platform
PERSONAL & COMMERCIAL BANKING
Job Type
Regular
Pay Type
Salaried
Posted Date
2026-08-07
Application Deadline
2026-09-15
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.