Quince is seeking a Customer Experience Specialist to be the human heartbeat of the brand from our Toronto office. You’ll own conversations across chat, email, phone, and social channels, delivering thoughtful, brand-aligned service with care.
In this on-site role, you’ll learn our materials, fits, and care details to guide customers confidently, while maintaining calm and ownership through busy moments. The position offers a fixed schedule, competitive compensation, and comprehensive perks.