As a People Generalist (Sales Market), your main focus will be to support the full people agenda by executing people processes, assisting employees and managers, and ensuring smooth recruitment, onboarding, development, and engagement activities.
You use people data and insights to guide actions, coordinate initiatives, and help create a fair, compliant, and supportive working environment.
This hybrid role reports into our People Manager and is based out of our Toronto Support Office.
A Day in the Life
Working at H&M; means no two days are ever the same, but a typical day will include the following responsibilities*.
People Processes, Employee Support & Relations
People Processes Implementation: Execute or support the employee life-cycle processes as per indication of group agreed processes
People Initiatives Coordination: Coordinate and execute people initiatives or projects affecting the business units supported or function belonging
Support Business Units: Support employees or managers when applicable while implementing people processes, initiatives or solutions affecting the business unit or function
Employee and Labour Relations: Provide support in addressing employee inquiries, concerns, and basic employee relations matters. Also support on union negotiations if applicable
Employee Engagement Initiatives: Support employee engagement initiatives and activities to enhance workplace satisfaction and productivity
Talent, Recruitment & Development
Ensure high‑quality recruitment by securing consistent hiring processes, including clear communication, guidelines, deadlines, and full management of Assessment Centers
Support onboarding delivery and follow‑up for Store Management teams
Training organization, facilitation, and quality follow‑up (incl. culture & values)
Support Performance management and development follow‑up (dialogs, contribution journeys)
Succession planning and talent pipeline management for Department Managers & Sales Advisor
Data & Insights
Data Analysis and Reporting: Analyze people metrics and data to provide insights for decision‑making and report on key performance indicators relevant to business units
You prepare and follow up on people data reports, including headcount, turnover, training metrics, and hiring follow‑up
Explicit people KPI follow‑up linked to fair working environment outcomes
Job Description
WHAT YOU'LL DO
As a People Generalist (Sales Market), your main focus will be to support the full people agenda by executing people processes, assisting employees and managers, and ensuring smooth recruitment, onboarding, development, and engagement activities.
You use people data and insights to guide actions, coordinate initiatives, and help create a fair, compliant, and supportive working environment.
This hybrid role reports into our People Manager and is based out of our Toronto Support Office.
A Day in the Life
Working at H&M; means no two days are ever the same, but a typical day will include the following responsibilities*.
People Processes, Employee Support & Relations
People Processes Implementation: Execute or support the employee life‑cycle processes as per indication of group agreed processes
People Initiatives Coordination: Coordinate and execute people initiatives or projects affecting the business units supported or function belonging
Support Business Units: Support employees or managers when applicable while implementing people processes, initiatives or solutions affecting the business unit or function
Employee and Labour Relations: Provide support in addressing employee inquiries, concerns, and basic employee relations matters. Also support on union negotiations if applicable
Employee Engagement Initiatives: Support employee engagement initiatives and activities to enhance workplace satisfaction and productivity
Talent, Recruitment & Development
Ensure high‑quality recruitment by securing consistent hiring processes, including clear communication, guidelines, deadlines, and full management of Assessment Centers
Support onboarding delivery and follow‑up for Store Management teams
Training organization, facilitation, and quality follow‑up (incl. culture & values)
Support Performance management and development follow‑up (dialogs,
contribution journeys)
Succession planning and talent pipeline management for Department Managers & Sales Advisor
Data & Insights
Data Analysis and Reporting: Analyze people metrics and data to provide insights for decision‑making and report on key performance indicators relevant to business units
You prepare and follow up on people data reports, including headcount, turnover, training metrics, and hiring follow‑up
Explicit people KPI follow‑up linked to fair working setting outcomes
Degree in Human Resources, Business Administration, or related field
Experience in HR operations or generalist HR role
Strong organizational and administrative skills with attention to detail
Good understanding of HR processes and employee lifecycle management
Ability to analyze data and produce accurate HR reports
Excellent interpersonal and communication skills
Commitment to collaboration, inclusion, and continuous improvement
Additional Information
WHY YOU'LL LOVE WORKING HERE
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values‑driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
You’ll be able to express your personal style with our employee discount at H&M;, and COS
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
Compensation: annual salary is $97,200 **
H&M;, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M; may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
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📌 People Generalist (Ontario)
🏢 H&M
📍 Ontario