Join the team as an Assistant General Manager, providing leadership to the Experience Guide team while ensuring seamless facility operations. A adaptable schedule includes evenings and weekends. In this leadership role, you’ll act as the brand's ambassador, addressing guest issues and mentoring team members.

Collaborating with management, you'll help set and achieve performance goals while fostering an workplace that prioritizes guest satisfaction. Your contributions will help maintain an exceptional service standard. Key Responsibilities:
Lead sales and guest service initiatives as a model
Analyze and resolve guest complaints promptly
Assist in training and supporting new Experience Guides
Collaborate with leadership to address facility needs
Encourage a high-energy atmosphere for guests Requirements:
Background in sales and service-oriented roles
Excellent detail orientation and efficiency required
Preferential key-holder or supervisory experience
Robust communication and empathy skills
Effective problem-solver in high-pressure situations Be part of a vibrant team that values guest experiences and operational excellence!

📌 Assistant General Manager Experience Guide Leader Raleigh
🏢 The NOW Midtown Raleigh
📍 Raleigh