Exciting things are happening at Drayden Insurance, and you could join us in for the ride!
Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for a Commercial Lines Account Administrator to join our Edmonton branch.
What’s In It For You?
Competitive base salary with additional earning potential through commissions and bonuses
Group Health Advantage Plan including HSA (Health Spending Account)
Company matching RSP program
Employee Assistance Program
Paid vacation, PTO and volunteer days
Education program to support growth and development
Company social events
Insurance and registry services discounts
As an Account Administrator, you will provide administrative support to our team of brokers our clients, ensuring accurate processing,
documentation and maintenance of client accounts. This role will ensure clients first interactions and impressions are positive.
What You Will Do:
Provide administrative support to brokers
Provide exceptional customer service to clients in person or by telephone or e-mail
Maintain and update client records, including documents related to payments, claim status and incoming documents
Process reports
Provide backup support to AA, Personal Lines and Sr. AA
Process ADI and follow-up on related activities
Process the Agency and Direct Bill paperwork
What You Bring to the Team:
Completion of High School Diploma or equivalency
6+ months customer service experience
6+ months office experience is an asset
Drive and motivation for personal growth
Interpersonal skills
Attention to detail