On behalf of our client,

Accurate Hearing , The Warrington Group is recruiting a

Patient Care Coordinator to join their team in Halifax.

About Our Client

Accurate Hearing is an independent hearing care clinic committed to providing warm, personalized support to every patient who walks through the door. Their team takes pride in creating a welcoming and comfortable environment while helping patients receive the care, information, and ongoing support they need.

The Opportunity

This is a full-time, in-person position for someone who enjoys working with people and takes pride in providing thoughtful, attentive service. As the Patient Care Coordinator, you will be an important part of the patient experience, welcoming patients, coordinating appointments, maintaining accurate records, and supporting the clinic’s day-to-day administrative needs. This is a full-time, in-person position with regular working hours of 7:30 am to 3:30 pm.

The Ideal Candidate

You are warm, patient, and genuinely enjoy helping people. You understand that visiting a healthcare clinic can sometimes feel overwhelming and know how to make patients feel comfortable and well cared for.

You are also organized, dependable, and comfortable managing several priorities throughout the day. Accuracy matters to you, and you can be trusted to handle confidential patient information with professionalism and discretion. You enjoy being part of a collaborative team and are open to learning and feedback.

Responsibilities

Welcome patients and create a friendly, comfortable clinic experience

Answer incoming calls and respond to patient inquiries

Schedule, confirm,



and coordinate patient appointments

Complete appointment reminders, recalls, and follow-up communication

Maintain accurate patient records and update information as required

Process payments and provide receipts

Assist with third-party insurance, WCB, and Veterans Affairs claims

Prepare reports and support general clinic administration

Maintain office and clinic supplies

Assist clinicians with documentation and administrative support

Provide basic hearing aid cleaning and maintenance support following training

Support patients with patience, empathy, and professionalism

Provide coverage or assistance at another clinic location when required

Requirements High school diploma required

Diploma in Office Administration or a related field is considered an asset

Previous administrative, reception, customer service, or healthcare office experience

Comfortable using office management, scheduling, or customer relationship management systems

Proficiency with Microsoft Office

Strong verbal and written communication skills

Excellent organization and attention to detail

Ability to maintain patient confidentiality

Experience processing insurance, WCB, or Veterans Affairs claims is considered an asset

Must be bondable

Accurate Hearing offers competitive compensation and a supportive, patient-focused working environment. Additional details regarding compensation, benefits, and vacation will be discussed during the recruitment process.

Please note, candidates must be located in Canada and legally eligible to work on a permanent basis, as sponsorship for this prospect is unfortunately not an option.

📌 Patient Care Coordinator (Winnipeg)
🏢 The Warrington Group
📍 Winnipeg