Become a vital part of CGIC as a Hybrid Claims Representative I, focusing on auto claims. Engage clients with your exceptional service skills while working two days in the office.
As a full-time employee in the Claims Response Centre, you will investigate, negotiate, and settle claims efficiently. Your role emphasizes professional client interactions and cutting-edge solutions which align with CGIC’s commitment to client service excellence. You will contribute to a positive culture, ensuring resolution of claims that meet industry standards and client satisfaction.
Key Responsibilities:
• Investigate and evaluate service claims for settlement
• Review policy wordings to apply relevant coverage
• Communicate proactively with clients and stakeholders
• Negotiate settlements to optimize recovery opportunities
• Deliver exceptional client service in every interaction
Requirements:
• Experience in insurance or client-focused service
• Strong verbal and written communication skills
• Critical thinking and problem-solving abilities
• Technology-savvy with excellent computer skills
• Desire to pursue Chartered Insurance Professional designation
Utilize your expertise in client service and negotiation to support CGIC’s mission and serve diverse clients effectively.
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