Become a key player at LASIK MD, where your leadership can transform patient experiences in a full-time role. This position emphasizes emotional intelligence and exceptional service in a medical setting.As a Customer Service Supervisor at LASIK MD, enhance operational efficiency while guiding your team to deliver top-tier service. You'll manage patient flow, supervise staff, and ensure a welcoming environment for all clinic visitors. Your skills in problem-solving and communication will help maintain high patient satisfaction levels while fostering a collaborative workplace.Key Responsibilities:- Ensure exceptional service and manage clinic traffic flow- Respond to patient inquiries and concerns in real-time- Lead and supervise staff,
adapting policies as needed- Resolve issues with emotional intelligence and creative solutions- Maintain accurate patient records and support risk managementRequirements:- Excellent English communication skills- Experience in management or supervision- Proactive customer service expertise- Proficiency in Microsoft 365 and familiarity with EMR- Willingness to travel for training to other clinicsYour leadership can significantly enhance patient satisfaction and operational success at LASIK MD.#J-18808-Ljbffr