Lead field operations as a Field Operations Manager with Brandt in Lively, Ontario. Drive customer support strategies and improve parts operations while working collaboratively with branch teams.

As a pivotal part of Brandt’s operations, you will oversee effective execution of customer support business plans across multiple locations. The role demands a strong ability to review financials, build succession plans, and develop performance improvement strategies for each branch. Emphasizing 5S and Lean principles will be crucial to foster operational efficiency.

Key Responsibilities:
• Execute customer support business plans and strategies
• Build and guide succession plans for branch key roles
• Conduct monthly financial reviews with store teams




• Develop actionable plans for department performance improvement
• Ensure compliance with dealer audit criteria

Requirements:
• Knowledge of heavy machinery dealer practices
• Understanding of customer support processes for parts
• Solid skills in communication and conflict resolution
• Proficiency in financial acumen and branch operations
• Ability to educate managers on financial principles

Inspire operational excellence and support your teams in effective parts management at Brandt.
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📌 Field Operations Manager in Lively (Ontario)
🏢 Brandt
📍 Ontario