Process emergency and non-emergency requests for ambulance and fire response
Communicate with individuals under stress
Provide pre-arrival instructions
Direct and coordinate ambulance and fire unit movement
Operate complex computer-aided telecommunications equipment
Summary Of Duties
Process emergency and non-emergency requests for ambulance and fire response
Communicate with individuals under stress
Provide pre-arrival instructions
Direct and coordinate ambulance and fire unit movement
Operate complex computer-aided telecommunications equipment
Qualifications/Skills
Minimum 18 years of age, and Grade 12 education or equivalent
Communicate effectively and tactfully, both oral and written
Read, interpret, understand and apply complex and overlapping policies
Strong multi-tasking, organizational and prioritization skills
Ability to maintain control under pressure, work at a fast pace in an unpredictable setting
Demonstrate problem-solving and critical thinking
Make sound, independent decisions, and exercise discretion during emergency/difficult/stressful situations, and be accountable for such decisions
Establish and maintain effective working relationships with coworkers and stakeholders
Strong computer literacy, data entry, retrieval and keyboarding skills
Experience in Emergency Services would be an asset
Job offer is conditional on: successful criminal background check, current standard first aid and CPR certificate; successful completion of all training requirements and ACO Provincial Certification; and Restricted Radio Operator Certification.
Candidates will be required to attend and successfully complete a 12-week FT training program.