About Us
At Baffinland, we work and live beyond the Arctic Circle, mining iron ore at our Mary River Property, located in the Qikiqtani Region of Nunavut on Baffin Island; one of the world’s most captivating and seldom seen destinations. We are a unique company with a strong management who have amassed specialty experience on northern mining projects through all phases of Inuit consultation, permitting, construction and operation. Our workforce brings together the contemporary practice of safe, sustainable mining and the enduring value of a traditional culture, which is rapidly advancing. The result is a work and community experience you won't find anywhere else. We are looking for people ready to share, build, and grow with our company.

About Us
At Baffinland, we work and live beyond the Arctic Circle, mining iron ore at our Mary River Property, located in the Qikiqtani Region of Nunavut on Baffin Island; one of the world’s most captivating and seldom seen destinations. We are a unique company with a strong management who have amassed specialty experience on northern mining projects through all phases of Inuit consultation, permitting, construction and operation. Our workforce brings together the contemporary practice of safe, sustainable mining and the enduring value of a traditional culture, which is rapidly advancing. The result is a work and community experience you won't find anywhere else. We are looking for people ready to share, build, and grow with our company.

Main Accountabilities

Provide general IT Help Desk technical support and troubleshooting for all users

Perform intake and triage of requests, performing assignments of tickets to technicians

Monitor tickets for trends or high impact issues and escalated as needed

Maintain inventory of all IT assets and provide reorder information as needed

Provision phones and voicemail systems





Provision of Baffinland cellular phones when requested by Oakville IT Technicians

Anticipate, mitigate, identify, troubleshoot and resolve hardware and software problems on all user equipment including workstations, printers, etc.

Lifting and transportation of moderately heavy object such as workstations, servers, etc.

Receive shipments of materials destine for Mary and Milne

Ship damaged materials off site when necessary

Create purchase requisitions

Move, provision and install equipment

Provision new equipment for end users following all Baffinland standards

Install and maintain structured cabling

Install and maintain equipment mounted on towers and masts

Create, Remove, Update and Delete accounts and access in any system as approved by IT superintendents

Participate in project work as assigned

Maintain all Baffinland conference facilities, cleanup and repair as needed

Organize, clean and generally maintain all IT storage facilities

Dispose of waste electronics and shipping materials

Enforce Baffinland security standards and policies

Conduct all work safely and in accordance with Baffinland safety procedures

Demonstrate awareness and commitment to health, community and environmental protection and take action to ensure that unsafe practices or non-compliant behaviors do not occur.

Operate equipment (Man Lift, Skid Steer and Boom Truck).

Maintain all IT facilities on site including comm. towers, switch cabinets and server rooms.

Main Qualifications

Excellent customer service skills

Strong communications and interpersonal skills

Experience in writing various forms of business documents, including reports, manuals and operational procedures

Ability to priories tasks

Strong analytical/problem solving skills with high attention to details

Positive can do attitude

Focused on the success of the Team

Job Location
Mary River Mine Site, NU, Canada

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📌 IT Technician (Nunavut)
🏢 Baffinland
📍 Nunavut