Become the primary storage interface during Canada hours as the Storage Patching Tower Lead. Oversee the firmware patch lifecycle across major platforms including IBM and Dell EMC.In this onshore role, you will coordinate with client L2/L3 and vendor teams, ensuring compliance and effective patching strategies across an extensive 811 PB estate. Your responsibilities will include leading non-disruptive upgrades and validating health checks for various storage systems. The position requires robust communication skills and the ability to manage offshore SMEs while directing operational tasks.Key Responsibilities:
Plan and execute firmware and OS patching across multiple platforms
Validate multipathing and failover health before each upgrade




Coordinate SAN/NAS firmware cycles with client teams
Maintain lifecycle tracking and update compliance records
Perform RCA and manage rollback procedures as neededRequirements:
Expertise with IBM, Dell EMC, NetApp, and HPE storage arrays
Experience in coordinating with client and vendor teams
Robust understanding of NDU and compliance reporting
Knowledge of complex SAN/NAS environments
Ability to manage technical escalations in SLTsLead the advancement of storage patching through effective management and technical expertise in this critical role.#J-18808-Ljbffr

📌 Onshore Storage Patching Lead Role Toronto (Canada)
🏢 Cognizant
📍 Canada