Drive customer success at Axon as a Technical Account Manager in Grande Prairie, with a focus on advanced technologies and client advocacy. This hybrid role emphasizes collaboration and technical expertise.

As the primary technical contact for key customer agencies, you will ensure that Axon's solutions meet operational goals. In this position, you’ll leverage your knowledge of Axon Records and the Productivity Suite to support stakeholders, configure solutions, and enhance workflows. Your insights will help shape internal roadmaps based on customer needs and drive continuous improvements.

Key Responsibilities:
• Serve as the main technical contact for assigned customer agencies
• Develop expertise in Axon technologies and support complex configurations




• Collaborate to align workflows with customer objectives
• Administer functional acceptance testing and document processes
• Deliver training sessions on Axon products and workflows

Requirements:
• Bachelor's degree in relevant field or equivalent experience
• 4+ years in technical account management or similar role
• Experience in public safety or law enforcement is advantageous
• Robust analytical and troubleshooting skills
• Ability to manage multiple projects and priorities

Enhance customer experiences with your technical skill set at Axon to foster impactful partnerships.
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📌 Technical Account Manager at Axon (Alberta)
🏢 Sustainable World
📍 Alberta