Enhance customer relationships and support sales at SOPREMA as an Inside Sales Representative. This role focuses on order processing, data maintenance, and providing backup customer service.
Reporting to the Director of Sales, the Inside Sales Representative serves both internal and external customers. You will process orders and payments while ensuring data accuracy in our ERP and CRM systems. Building relationships with small and medium-sized customers by promoting SOPREMA products is essential for success in this role.
Key Responsibilities:
• Answer various incoming client calls
• Enter orders accurately into the system
• Prioritize and follow up on orders consistently
• Collaborate closely with Sales representatives
• Engage with CRM software for timely information sharing
Requirements:
• College certificate in sales or administration
• 1 to 3 years experience in a related field
• Proficient in Office Suite, Excel, and Salesforce
• Excellent communication skills in English; French is a plus
• Robust attention to detail and organizational skills
Deliver exceptional service and support for SOPREMA’s sales initiatives through effective communication and order management.
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