Become a Technical Support Engineer at AVEVA in Calgary, Alberta. This hybrid position focuses on troubleshooting, documentation, and resolving complex application issues effectively.

AVEVA is seeking an entry-level Technical Support Engineer, perfect for candidates eager to develop their problem-solving skills. Your role will involve triaging product issues, implementing fixes, and collaborating with teams to ensure exceptional customer service. Your adaptability and customer-oriented mindset are key to delivering value to clients while maintaining high standards.

Key Responsibilities:
• Provide support for all technical product issues
• Perform troubleshooting and diagnosis of complex application problems




• Document all findings and resolutions in the case management system
• Ensure system documentation is accurate and up to date
• Collaborate with the Support team and partner with R&D; for solutions

Requirements:
• Robust adaptability in dynamic environments
• Excellent written and verbal communication
• Self-motivated with a results-oriented approach
• Experience in software development life cycle
• Understanding of Microsoft SQL Server and Windows OS

Leverage your technical skills to impact AVEVA’s global customer support in Calgary.
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📌 Technical Support Engineer in Calgary (Alberta)
🏢 AVEVA
📍 Alberta