Dure de l''emploi: Permanent Langue de travail: Bilingue Heures de travail: 37.5 hours per week Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Work setting Help desk Consulting firm Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Manage incidents Certificates, licences, memberships, and courses Microsoft Certified Solutions Associate (MCSA) Microsoft certified solutions associate (MCSA)



Computer and technology knowledge Device drivers Networking software Networking hardware Networking security Intranet Internet Servers MS Office Security and safety Criminal record check Transportation/travel information Own transportation Own vehicle Valid driver''s licence Work conditions and physical capabilities Attention to detail Sitting Combination of sitting, standing, walking Own tools/equipment Cellular phone Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Experience 5 years or more Health benefits Dental plan Disability advantages Health care plan Paramedical services coverage Vision care benefits

📌 deskside support technician (Saguenay)
🏢 MSP
📍 Saguenay