Job Code: 23593
Status: Casual
Location: Providence Care Hospital
Union: Non-Union
Wage: $53.71 -$63.21/hr
Posting Period: Open Until Filled

The Clinical Operations Manager (COM) provides clinical and site administrative leadership during the evening and night shifts during the week and on weekends, weekend day shifts and statutory holidays. The COM uses clinical experience, knowledge and leadership skills to promote quality care, utilization of best practices consistent with current legislation, organizational policies and procedures, and the organization’s Mission, Vision, Values, Ethics and strategic directions.

Skills And Qualifications Required

Current and unrestricted registration with the Ontario professional college of discipline, or eligibility to obtain, or a Medical Professional from diverse educational backgrounds

Baccalaureate degree in Nursing preferred

Minimum one year of experience managing clinical staff in a hospital setting; recent, relevant supervisory experience may be considered

Education and experience in mentoring clinical unionized staff, preferred

Position Responsibilities

Acts as a resource for the interprofessional team regarding policies, procedures and clinical practice

Ensures that standards of care are in accordance with the Practice Standards of the College of Nurses of Ontario

Working closely with the Program Managers, ensures that complaints from patients/clients, families, the public, and staff are addressed promptly and appropriately

Acts as Officer-In-Charge during evenings, nights, weekends and statutory holidays,



as the in office management representative responsible for the effective utilization of human and other resources responsible for assuring quality of care, safety and security of a highly vulnerable, at-risk client populations served

Reviews and contributes to developing recommendations related to Providence Care Centre (PCC) risk management initiatives in collaboration with the clinical and support services teams

Participates in incident analysis reviews, complaint investigations, and incident debriefings.

Reviews, completes assessment and any required follow up of all risk management software entries (SafetEnet) while on duty

Provides clinical education (as necessary and able), in collaboration with Clinical Educators, acting as a resource for new or current staff

Manages emergency situations according to established policies, procedures and practices (e.g. missing patients, fire, bomb threat, etc.)

Replaces and/or reallocates staff to meet the needs of each unit in collaboration with the Staff Scheduling office

Managers problems that arise in relation to employee health, in the absence of the Occupational Health Nurse; including providing first aid (if able and appropriate), sending staff home or to acute care Emergency Services and completing WSIB forms, etc.

Communicates with other departments or services in the hospital regarding any issues that may arise after hours

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.

Unless specifically stated, all job postings are for existing positions at Providence Care.

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📌 Clinical Operations Manager, Casual, Professional Practice (Ontario)
🏢 Providence Care
📍 Ontario