Transform the customer experience at Indigo as the Store Experience Operations Leader. Focus your efforts on optimizing service and achieving profitability while mentoring your team.In this essential role, you'll manage store operations to deliver outstanding customer service and support sales goals. Your leadership will be crucial in coaching Customer Experience Representatives to promote Indigo's products and effectively address customer needs. Celebrating diversity and fostering a growth-oriented culture will be key aspects of your approach.Key Responsibilities:
Lead coaching sessions for excellent customer service
Oversee activities that drive sales and efficiencies
Advocate for customer-focused decisions at all levels
Identify and resolve service issues proactively
Manage
📌 Store Experience Operations Leader Toronto (Canada)
🏢 Indigo
📍 Canada
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.