Become a part-time Customer Service Agent at Jazz Aviation, professionally representing Air Canada Express in Toronto. Assist passengers with check-ins, baggage handling, and boarding for optimal service.
As a Customer Service Agent at Jazz, you will play a pivotal role in passenger experience at Toronto City Centre. Your responsibilities include managing check-ins, using airline systems for reservations, and providing excellent service to ensure smooth operations. This role demands effective communication skills and quick decision-making to resolve passenger inquiries and complaints while maintaining safety as a top priority.
Key Responsibilities:
• Manage passenger check-in and service requests
• Handle baggage issues and calculate excess fare
• Facilitate announcements and coordinate with flight crews
• Assist special needs passengers and manage complaints
• Operate within safety policies and procedures
Requirements:
• High school diploma or equivalent needed
• Minimum one year in customer service roles
• Solid communication and decision-making abilities
• Availability to adapt to varying shifts
• English fluency; French knowledge preferred
Bring your customer service skills to enhance the travel experience with Jazz Aviation.
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📌 Part-Time Customer Service Agent at Jazz Aviation (Toronto)
🏢 Jazz Aviation
📍 Toronto
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